PRIVACY STATEMENT AND POLICY

Introduction

 This is the Privacy Statement (“Privacy Statement”) for SD Aviation Services Limited (SASL) and its subsidiaries and affiliates (“SASL”, “we”, “us”, or “our”). This Privacy Statement was last updated in April 2024. SASL understands that your privacy is important. SASL is committed to protecting your privacy and personal information you provide or as you access and use materials on sdaviationservices.com, including SASL subscription pages or SASL affiliates’ websites, that post a link to this Privacy Statement (collectively, the “Site”). In addition, information that you submit to SASL in response to an email request for information or other outreach from SASL will be treated under this Privacy Statement. This Privacy Statement does not apply to the personal information of job applicants, potential candidates for employment, and participants of our optional recruiting programs and events. SASL may, in its discretion, amend this Privacy Statement from time to time, to ensure you can remain informed about the information we collect and how we use it.

Personal information that we collect, and how we use it

SASL collects information from you when you create your account for the Site, request copies of publications, subscribe for email newsletters and press releases, seek additional information regarding our services, and for marketing communications (via emails, and social media platforms) from SASL based on your consent where required. Personal information that we collect includes names, addresses, e-mail addresses, phone numbers, IP address, geo-location, subject areas of interest and/or demographic information. If you do not provide such information, you may not be able to create an account for the Site, request copies of publications, subscribe for email newsletters and press releases, or seek additional information regarding our services or employment opportunities.

Surveys and events

 SASL collects information if you register for conferences and other SASL-sponsored events, and/or take part in surveys run by SASL. Personal information that we collect includes names, e-mail addresses, IP address, unique personal identifiers, subject areas of interest and/or demographic information. In addition, we sometimes aggregate demographic information, and the types of systems and browsers of users SASL also may conduct user surveys on the web or use technologies to provide SASL with information on a number of areas, such as user identity, user viewing habits, whether or not users found what they were searching for, whether the Site content is relevant to user needs, and the like.

How do we use personal information?

 The purposes and uses of your personal information will depend on the use of the Site and the personal information provided. We process your personal information:
  • For the purposes of safeguarding the legitimate business interests pursued by this includes:
    • Communicate with you and manage your requests in relation to your account, subscriptions to SASL newsletters, publications, events, and survey participation
    • Tailoring your experience at the Site with relevant SASL materials
    • Understanding the Site’s user population, identifying subject areas of interest, and
    • determining whether the Site is designed to work with the computer settings of a majority of our visitors
  • Measuring and improving the effectiveness of SASL marketing programs across different channels
  • Improving our web content and navigation
  • Informing you about updates to the service and notifying you about other products and services offered by SASL that may be of interest to you, including information regarding publications and events and tracking email engagement activity for internal use
  • On the basis of your consent where Insofar as you have granted us consent to the processing of personal information for specific purposes, the lawfulness of such processing is based on your consent. You may withdraw your consent at any time.
  • For compliance with legal This includes anti-fraud and anti-money laundering measures as well as tax and social security requirements.

How we might disclose your personal information

The third parties with whom we may need to disclose personal information to help us provide services and products to you and to run our Site include:
  • Our subsidiaries or affiliates
  • Our advisors
  • Our third-party service providers who process information on our behalf to help run some of our internal business operations including email distribution, IT services, Site security, and marketing and events services
  • Our business partners for publications and events co-organized by SASL and them
  • Law enforcement bodies to comply with any legal obligation or court order
  • SASL may disclose your contact information in response to inquiries by bona fide rightsowners in connection with allegations of infringement of copyright or other proprietary rights arising from information that you have posted on the Site or otherwise provided to SASL
We may also disclose your personal information to a third party in the event of any reorganization, financing transaction, merger, sale joint venture, partnership, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings). Because SASL may have global links, we may need to transfer personal information collected on the Site or through other means described under this Privacy Statement to third parties listed above to help operate our business efficiently. This also includes third parties located in different countries around the world. The personal information is only accessible by authorized persons or vendors bound by privacy requirements, and we only make these arrangements or transfers where we are satisfied that adequate levels of protection are in place to protect personal information held in that country. In addition, the Site may be viewed and accessed anywhere in the world including countries that may not have laws regulating the use and transfer of personal information.

Retention of your personal information 

SASL retains your personal information for as long as is necessary to fulfill the purpose for which it was collected. The criteria used to determine our retention periods include:
  • The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or keep using our services) and the length of time thereafter during which we may have a legitimate need to reference your personal information to address issues that may arise
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or
  • Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations)

Marketing 

If, at any time, you prefer not to receive further marketing communications from us in any or all forms you will have the ability to unsubscribe from such communications by means of a link provided in every e-mail that is sent to you by us. When subscribing to SASL e-mail newsletters, you are given the opportunity to select which promotions, news, and information you would like to receive at the time of sign up, and you will have the opportunity to unsubscribe from such communications. 

Cookies and other tracking technologies 

SASL may use cookies on this Site and in our communications with you to keep track of your visit to our Site and our communications with you. A “cookie” is a small amount of data sent from a web server to your browser and stored on your computer’s hard drive. Other tracking technologies work similarly to cookies and place a small amount of data on your devices to monitor your website activity to allow us to collect information about how you use our Site and our services. With most internet browsers, you can erase cookies from your computer’s hard drive, block all cookies, or receive a warning before a cookie is stored on your computer. Please refer to your browser instructions or you can visit https://www.aboutcookies.org/ which will give you more information. Once you have given your consent to use cookies, we shall store a cookie on your computer or device to remember this for next time. If you wish to withdraw consent at any time you will need to delete our cookies using your web browsers settings. Please be advised that certain sections or functionalities of the Site may be inaccessible to you if your browser does not accept cookies. We do not currently respond to browser do-not-track signals.

Security processes 

Appropriate technological and operational security processes designed to protect personal information have been put in place by SASL. Only authorized employees and contractors will have access to any personal information that you provide, and that access is limited by need. Each employee or contractor having access to any personal information is obligated to maintain its confidentiality. Although we take steps that are generally accepted as industry standards to protect your personal information, SASL cannot guarantee that your personal information will not become accessible to unauthorized persons, and additionally, SASL cannot be responsible for any actions resulting from a breach of security when personal information is supplied over the internet or any public computer network.

Links to other websites 

This Site may contain links to other websites not operated by SASL. SASL is not responsible for the privacy practices or the content of any non-SASL websites to which we link from the Site. We are not responsible for the protection and privacy of any information you provide whilst visiting other websites and sites not governed by our Privacy Statement. We cannot control the content or security of such websites. We cannot be held responsible for any loss or damage incurred by a user as a result of visiting such websites. No links are intended to be, nor should be construed as, an endorsement of any kind by us of that other website.

Compliance with law

SASL may be compelled to surrender personal information to legal authorities if presented with a court subpoena or similar legal or administrative order, or as required or permitted by the laws, rules, and regulations of any nation, state, or other applicable jurisdiction. Also, in the event of a violation of the terms and conditions of use of the Site or a violation of any restrictions on the use of materials provided in or through the Site, we may disclose personal information to our affected business partners or legal authorities.

Your rights 

Depending on where you reside, you may have the following rights under applicable data privacy laws, including but not limited to the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CPRA”). You have a right to request a copy of the personal information we hold about you and details of how we use that information. If any of the personal information held about you is incorrect or out of date, you have the right to amend or rectify such personal information. You also have the right to request that we erase your personal information, stop processing your personal information, restrict the processing of your personal information, and provide your personal information in a portable format. Where the processing of personal information is based on your consent, you may withdraw your consent to such processing. This may not apply if there are other legal justifications to continue processing. You also may have a right to complain to a relevant supervisory authority. If you would like to exercise any of your data protection rights, please contact us. Please note that we may need you to prove who you are (including providing additional information from you) before we can act on your request.

Children 

SASL understands the importance of protecting children’s privacy, particularly in their online interactions. This Site is not designed for and does not intentionally target or solicit children 18 years of age and younger.

Contact us 

For further questions, you may reach out to us at: Email address contact@sdaviationservices.com, Telephone (268) 782-7928, or Mailing address: Paynter’s Paradise, Paynter’s, St. George’s, Antigua and Barbuda